Team Leader - Wrap Youth Refuge

About the Opportunity

The Team Leader plays a key role in leading the operation of WRAP Youth Refuge and team and is a member of the Youth Refuge leadership team.  
Melbourne City Mission Youth Refuges aim to provide safe, secure short-term accommodation for young people 16 – 24 years of age experiencing homelessness and assist them in moving toward independent living.  

he service provides accommodation, support, counselling, information, and assistance to young people based on their needs (e.g., Centrelink, health, and legal services) and support in finding suitable accommodation options. 
 he Refuge programs work within a Healing Oriented Framework that recognises young people come from backgrounds of abuse and trauma, and focus on assisting young people to build their existing skills and develop their own capabilities. Referrals are accepted under the Opening Doors Framework from Homelessness Access Points.  

About you

We are looking for someone who has:

• A comprehensive understanding of the homelessness service system with specialist knowledge of patterns, trends and systemic issues, and principles in working with at risk young people. 
• Work closely within a collaborative leadership team to deliver high quality support and supervision of staff in a dynamic environment that requires adaptability to changing priorities and competing demands.
• Demonstrated experience leading a team of professionals working in a youth homelessness context, with the ability to oversee a range of crisis interventions and management strategies to young people at risk. 
• A clear understanding of, and ability to lead case management, including client assessment and intake processes. 
• An indepth understanding of trauma informed/healing oriented practice.

Benefits of working with MCM include:

• Diverse and inclusive organisation
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

Essential:

• Tertiary qualifications in Social Work, Youth Work or related fields and demonstrated experience in working with people who are at risk or experiencing homelessness. 

• High level of initiative and motivation. 

• Demonstrated ability to work autonomously and as part of a team.  

• Well-developed communication, negotiation, interpersonal and conflict resolution skills. 

• Computer literacy, including proficiency in ​the Microsoft suite of programs​. 

• Ability to participate in on-call for the division, as per the roster. 

Screening Criteria:

• National Police check
• Working with Children check and NDIS Worker Screening check or ability to obtain
• Valid Victorian Drivers license
• Right to Work in Australia

Applications for this role will close on 17th of November, so please apply early.  Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities.  If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact recruitment@mcm.org.au to let us know how we can better support you to apply.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. 
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Early Years, Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.