Case Worker

About the Opportunity

As a service provider Melbourne City Mission’s work is focussed on supporting people to take charge of their own lives and participate fully in community life. Melbourne City Mission’s service profile includes Youth, Adult and Family; Disability; Employment and Education; Homelessness; and Palliative Care.

The Community Integration and Accommodation Options - CIAO program serves young people under the age of 18 and aims to assist them to develop the skills necessary for healthy and sustainable, independent living within their community of choice. CIAO facilitates a beneficial and meaningful transition from Out-of-Home Care (OOHC) toward self-sufficiency, using a holistic approach, the CIAO program targets interventions to the many facets of adolescent development and wellbeing. The CIAO Lead Tenant program comprises of four properties in Melbourne’s Northwest, with each property housing 2 young people and 2 live in volunteer mentors.

The Case Worker will provide support and services to young people in the Lead Tenant program who are transitioning from the OOHC system into independent adulthood. 

About you

We are looking for someone who can:

• Provide outreach support to young people in the Out-of-Home Care system who have experienced trauma and exhibit a range of complex and diverse behaviours.
• Provide culturally safe responses and personalised service to young people based on their unique circumstances and needs.
• Collaborate with external and internal stakeholders, within a multi-disciplinary framework, to enhance service delivery to young people.
• Champion trauma-informed, anti-oppressive, and inclusive approaches to working within the team, co-managing clients and supporting other colleagues in providing quality supports to highly complex young people.
• Ensure service delivery is consistent with current legislation and best practice interventions

Benefits of working with MCM include:

• Inclusive Employer by the Diversity Council of Australia
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

Essential:

• Relevant tertiary qualification in Community, Social Work, Youth Work or related field
• Demonstrated knowledge of adolescent development and Trauma Informed Care
• Experience and understanding of service systems, relevant legislation and practice including Child Protection, disability, drug and alcohol, physical well-being, housing, and mental health services
• Ability to establish and maintain cohesive working relationships with a broad range of networks
• High level of communication skills, organization and time management skills, including technological competency
• Demonstrated ability to work autonomously and as part of a team
• Expertise in case management, including assessment and planning processes; ability to actively and assertively engage young people with complex needs

Screening Criteria:

• National Police check
• Working with Children check
• Valid Victorian Drivers licence
• Right to Work in Australia

Applications for this role will close on 24th February 2025 (or Applications may close before the deadline, so please apply early).  Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities. If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact recruitment@mcm.org.au to let us know how we can better support you to apply.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. 
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.