Key Worker

When you work with us, one of our experienced occupational therapists, speech pathologists, child development specialists or psychologists will be your main therapist. This is your Key Worker. You will be matched with a Key Worker based on your child’s goals.

What is a Key Worker?

A Key Worker is much more than a therapist. They are the central support for families, helping children reach their full potential in a way that considers their whole environment. Serving as the main point of contact, Key Workers build strong relationships with families to understand their unique needs and goals. Often coming from backgrounds in speech pathology, psychology, occupational therapy, social work, or early childhood development, our Key Workers take a holistic approach to support both the child and their family.

By delivering therapy in natural environments—such as the child’s home, school, or kindergarten—they ensure strategies are practical, effective, and seamlessly integrated into everyday life.

While supporting your child, we’re also here for you and your whole family. We work alongside you to grow your skills, knowledge and confidence so you can support your child’s development, everyday activities and family routines.

Your Key Worker will:

• help you prioritise goals
• implement strategies to assist in meeting your child’s goals
• add therapy techniques into your daily routines
• build your skills to best support your child
• be responsive to your family needs
• collaborate with other therapists and professionals
• support you to understand your NDIS plan
• assist with school readiness and transition.

Get in touch

Contact our friendly Customer Service Team to find out more about how we can assist you. Call us on 1800 343 287 or send us an enquiry below.

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