Reconnect Case Manager

About the Opportunity

Melbourne City Mission (MCM) is a leader and innovator in the provision of services to the community. Established in 1854, Melbourne City Mission is a diverse community support organisation that supports thousands of Victorian people and communities to overcome barriers and disrupt disadvantage to live their life, their way. 

The position is based at Braybrook and sits within MCM’s Homelessness, Justice and Families portfolio which forms part of Youth and Family Homelessness Services that consists of the following programs:

• Detour
• Finding Solutions
• Reconnect
• Finding Solutions Plus
• Adult Homelessness Services 
• Creating Connections 
• Rough Sleeper Initiative 

The purpose of the position is to provide case management to young people and their families as part of the Reconnect team and to provide group work in schools or other community settings for young people. 

Reconnect is a prevention and early intervention program that provides support for 3- 6 months with family mediation, counselling and case management support to young people aged 12 to 18 years who are at risk of becoming homeless and their families (or newly arrived young people from CALD backgrounds aged 12-21).  The program aims to support young people to stabilise and improve their housing situation and improve their level of engagement with family, education, training employment and their local community.  The program services the local Government areas of Brimbank, Maribyrnong, Moonee Valley and Melbourne.

About you

We are looking for someone who can:

• Manage a small caseload of clients using innovative and effective case work practice
• Provide a holistic response to young people and their families to address relationship conflicts and the underlying issues that may lead to conflict
• Develop and facilitate group workshops for young people who are disengaged from education, employment and training, experiencing family conflict or family violence or at risk of homelessness
• Maintain an up-to-date knowledge of youth support programs including services that provide homelessness responses to young people. 
• Develop cohesive and collaborative working relationships with allied services, networks and stakeholders

Benefits of working with MCM include:

• Inclusive Employer by the Diversity Council of Australia
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

Essential:

• Tertiary qualifications in Social Work, Youth Worker or related fields 
• Demonstrated experience working within a case management framework 
• Demonstrated experience and understanding of theory and practice as it relates to early intervention within the context of youth homelessness
• Demonstrated ability to develop and facilitate group workshops and deliver group work initiatives  for young people 
• Demonstrated understanding of the issues that affect young people and their families experiencing conflict and family violence
• Experience and ability to develop cohesive and collaborative working relationships with allied services, networks and stakeholders.
• Well-developed communication, negotiation, interpersonal and conflict resolution skills
• High level of initiative and time management and the ability to work independently and part of a team 
• Demonstrate that Child Safety is a primary part of everyday thinking and practice.

Screening Criteria:

• National Police check
• Working with Children check
• Valid Victorian Drivers licence
• Right to Work in Australia

Applications for this role will close on 17th March 2025 (or Applications may close before the deadline, so please apply early).  Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities. If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact recruitment@mcm.org.au to let us know how we can better support you to apply.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. 
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.