Finding Solutions Case Manager

About the Opportunity

MCM (Melbourne City Mission) is a leading community services organisation that innovatively works alongside thousands of Victorians and their communities to overcome barriers experienced through Homelessness, Early Years, Disability, Palliative care, Early Childhood Intervention Services and Education.

The Finding Solutions position sits within the Youth Early Intervention Homelessness Portfolio. Finding Solutions provides support to young people who are homeless or at risk in both the North West and Inner South regions of metropolitan Melbourne.

Referrals to the Finding Solutions team come via DFFH Child Protection intake. The Finding Solutions team provide case management support to help secondary school aged young people to remain or return to their parents when it’s safe to do so. Parents and children are given the opportunity to identify issues and behaviours that are negatively affecting the relationship and work to resolve them.

About you

We are looking for someone who can:

• Provide high quality case management support to vulnerable young people and families
• Provide effective early intervention strategies for young people and their families who are known to child protection.
• Demonstrate experience and confidence in working with parents of adolescents to enhance parenting skills and build their capacity for effective support.
• Develop and maintain strong working relationships with a wide range of services essential to providing whole of person care to young people in crisis
• Complete regular reporting, data collection, and record keeping

Benefits of working with MCM include:

• Inclusive Employer by the Diversity Council of Australia
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

Essential:

• Bachelor of Youth Work, Social Work, or a related discipline.
• Demonstrated knowledge of Child Protection and Out-of- Home Care system.
• Experience in working with young people and families who at risk of Child Protection interventions/notifications.
• Sound understanding of the issues facing vulnerable parents which impact on their ability to ensure the safety and wellbeing of their children.
• An understanding and experience with the youth homelessness sector and/or mainstream services, including knowledge of patterns, trends and systemic issues.
• Demonstrated ability to work collaboratively with other organisations, in formal and informal partnerships, to achieve client outcomes.
• Demonstrate that Child Safety is a primary part of everyday thinking and practice.
• Demonstrated well-developed written and verbal communication, interpersonal, conflict resolution, negotiation and mediation skills.
• Ability to build and maintain positive relationships and communicate with people of diverse backgrounds and abilities.
• Ability to work autonomously and as part of a team.
• Computer literacy
• Appointment to this position is subject to the satisfactory completion of a National Police Check, International Police Check (if applicable), current Victorian Working with Children Check, current Victorian Driver’s Licence and the right to work in Australia

Screening Criteria:

• National Police check
• Working with Children check
• Valid Victorian Drivers licence
• Right to Work in Australia

Applications for this role will close on 27th November 2024 (or Applications may close before the deadline, so please apply early).  Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities. If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact recruitment@mcm.org.au to let us know how we can better support you to apply.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. 
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Early Years, Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.