Youth Focused Case Manager

About the Opportunity

MCM (Melbourne City Mission) is a leading community services organisation that innovatively works alongside thousands of Victorians and their communities to overcome barriers experienced through Homelessness, Early Years, Disability, Palliative care, Early Childhood Intervention Services and Education.

The Creating Connections Youth Focused Housing Placement position sits within the Youth Early Intervention Homelessness Portfolio. Creating Connections provides support to young people who are homeless or at risk in both the North West and Inner South regions of metropolitan Melbourne. The

Creating Connections Team encompasses housing support, living skills and education, employment and training support.
The Case Manager will provide provide high quality case-management services to young people aged 16-24 who are homeless or at risk and require holistic support to achieve their goals.

About you

We are looking for someone who can:

• To provide crisis intervention, interim response, housing support and intensive goal focused case management and assertive outreach to young people aged 16 – 24 years who are homeless or at risk.
• Develop advanced case planning and crisis interventions to meet the needs of young people with multiple and complex needs
• To develop and maintain strong working relationships with a wide range of services essential to providing whole of person care to young people in crisis
• To identify skills, personal resources and professional networks that will assist young people to confidently move from crisis into longer term safe and secure accommodation.
• Identify pathways out of the homelessness service system.

Benefits of working with MCM include:

• Inclusive Employer by the Diversity Council of Australia
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

Essential:

• A bachelor degree or higher in social work, youth work or a related discipline.
• Demonstrated experience working with young people who are at risk or experiencing homelessness.
• Demonstrated experience working within a case management framework.
• Strong ability to engage young people actively and assertively with complex needs.
• Extensive knowledge of current trends and issues impacting at risk young people 
• An understanding of the available resources for at risk young people/and their children.
• Knowledge of the legislative requirements when working with at risk young people and their children.
• Sound understanding of best practice and current theoretical frameworks.
• A knowledge of the homelessness service system. 
• Knowledge of trauma informed care practice.
• Strong interpersonal, negotiation, advocacy and conflict resolution skills.
• Excellent communication and problem-solving skills, encompassing verbal, written and ICT.
• An understanding of the requirements for ensuring child safety.  
• Strong administration skills and computer literacy.

Screening Criteria

• National Police check
• Working with Children check and NDIS Worker Screening check or ability to obtain
• Valid Victorian Drivers licence
• Right to Work in Australia

Applications for this role close: 11th of November 2024, so please apply early.  Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities. If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact recruitment@mcm.org.au to let us know how we can better support you to apply.

About MCM

We are a leading not for profit, purpose-driven organisation that offers a broad range of services in Early Years, Disability, Homelessness and Family Services, Palliative Care and Education.  

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our Commitment to Diversity

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.