School Administration Officer

About the Opportunity:

The School Administration Officer is responsible for the delivery of friendly, efficient customer service and create a warm and welcoming atmosphere for our school community. The Administration Officer is primarily responsible for providing dedicated customer support services to students, parents/carers and visitors. The Administration Officer is required to uphold and maintain a high level of confidentiality in undertaking their role. This position encompasses skills in managing reception desk enquiries, incoming phone calls, word processing, data entry, reporting generation, database management, photocopying, filing, managing first aid and stationary supplies and other general administrative tasks.  The school Administration Officer is also required to provide First Aid and general health services to students and staff.
In 2025 this position will be located at our new Werribee Campus. 

Our ideal candidate will be able to successfully demonstrate the following key skills and attributes:

• Apply an understanding of trauma-informed practice to support students in a way that is empowering and engaging for the student cohort. 
• Have a thorough understanding of a range of interventions that promote engagement, build rapport an develop prosocial behaviours and relationships.
• Receive incoming calls, take and distribute all messages efficiently to relevant staff, students and members of the school community.
• Assist the Hester Hornbrook Academy  Enrolments Coordinator, Head of Student Services, and Campus Leadership when required with Campus enrolments and any related student enrolment tasks
• Demonstrated proficiency and have ability to navigate  and competently use IT systems in schools 
• Apply for and maintain Student Myki’s ,Student  Conveyance allowance , Camps, Sports and Excursions funding and create and print Student PTV ID cards for campus. 
• Provide a high level of customer service to all customer and to optimally promote and serve the school through effective customer care.
• Provide support with Campus Events where required, preparing materials, coordinating catering, room bookings etc.  
• Maintain Visitor Management system Passtab for campus,  ensuring all visitors, contractors  and guests are signed in and have completed appropriate Child Safety induction. 
• Arrange the distribution of deliveries and maintain and order as required whole school first aid and stationary supplies.
• Ensure that first aid is administered and that adequate first aid supplies are always available for use and in date; across all campuses, and that these are stored in such a manner that they are easily identified and are accessible by a person rendering assistance to students.
• Greet students are they arrive and leave the campus.  Ensuring that all wellbeing concerns are reported immediately to the Head of Campus and/or Wellbeing Team Leader.
• Participate in regular supervision, whole school and campus meetings, the performance review processes and professional learning as required.
• Ensure that all Child Safe, risk management and HHA documentation is adhered to.
• Contribute to a culture of continuous review, improvement of student learning outcomes and achievement of the Hester Hornbrook Strategic Plan (SP) and Annual Implementation Plans (AIP).
• Ensure services are delivered within the framework of MCM/Hester Hornbrook  policies and procedures, legislative requirements, and meet the relevant service standards.
• Undertake administrative tasks as required by the Hester Hornbrook Executive Team and perform other duties and responsibilities, as directed by Leadership Team and other staff of Hester Hornbrook.

Benefits:

• Hester Hornbrook Academy as an Independently Registered School has its own Enterprise Agreement. 
• A competitive renumeration applies to this role together with access to tax-effective salary packaging arrangements and supportive work/life balance provisions.
• HHA recognizes the importance of investing in the training, learning and development of our staff.

How to apply:

Applications close: Friday, 8th November 2024
Address applications to - Sally Lasslett, Principal.

Applications to include Key Selection Criteria, a Cover Letter and a current CV with referees.

Please review the position description to understand more about the role and responsibilities.

For enquiries about this role and assistance with application submission, please email: recruitment@mcm.org.au
We reserve the right to interview and appoint prior to the closing date.

About the Organisation:

Hester Hornbrook Academy is a Special Assistance School which provides flexible education and learning options, including VETiS (Vocational Education and Training in Schools), VPC (Victorian Pathways Certificate), VM (VCE Vocational Major), VCE and an extend program offering a variety of elective subjects. Recognising that mainstream education is not suitable for all young people, our programs are driven by the personal pursuits of students.  Our HOPE – Healing Orientated Program of Education informs our Practice model which ensures the  integration of academic intervention and growth with wellbeing and life skills. Teachers, Youth Workers, and Education Support Officers (ESOs) work together in a collaborative manner to support students to reach their individual goals. Our students include those who have disengaged from mainstream education, are young parents, currently in or leaving out of home care, experiencing homelessness and those who may be experiencing mental health challenges or learning difficulties.

Click here to see our Student Builder Chats at Werribee Campus

Our commitment to safety

Hester Hornbrook /MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At Hester Hornbrook/ MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. If you require specific support to apply for this position, please advise the recruiting manager listed in the advertisement. We will work with you to identify the best way to assist you. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.